Foreign Exchange Operations Manager 19 views

Job Overview

  • Salary Offer Market Related
  • Experience Level Manager
  • Total Years Experience 5-10


A global company providing financial services such as corporate, retail, investment and business banking is seeking a Foreign Exchange Operations Manager who will lead the FX operations team in market operations ensuring operational precision and timeous execution


Minimum Requirements:

  • Relevant NQF Level 7 Degree
  • Financial Markets Certificate and Honours Qualification would be advantageous
  • CI Operations or Dealing Certificate, Registered Persons Exam and a CISI Operational Risk Certificate is preferable
  • 7 years in financial markets and 3 years in a managerial role
  • Experience in managing a team of managers, developing succession plans, formulating and implementing communication strategies to cascade functional strategies
  • Experience in building a community of leaders, conducting benchmarking and analysis to investigate improvement opportunities
  • Experience in identifying/ selecting talent, executing major organisational change, developing divisional strategy plans
  • Extensive experience in developing a stakeholder management grid for the business
  • Establishing and maintaining collaborative relationships with peers/ managers
  • Assisting/ developing resource plans to execute functional strategies
  • Managing a department or area
  • Business writing skills, management information and reporting principles, tools and mechanisms
  • Experience in service level agreements, consumer behaviour, client service management, client service principles and organisational systems


Key Job Outputs:

Duties & Responsibilities

  • Manage a people specification of 6 direct reports
  • Ensure that all trades are confirmed and settled as per agreed timelines in order to minimise losses and reduce overall cost of operations
  • Manage financial loses by ensuring correctness, accuracy of flow of information
  • Ensure the achievement of financial targets by meeting client service standards and efficiencies
  • Build and maintain working relationships with peers and managers through regular interaction and teamwork
  • Ensure sound relationships with external stakeholders by managing client and stakeholder expectations through appropriate communication and forums
  • Ensure effectiveness of processes by tracking, measuring and analysing data relating to work processes
  • Check and ensure that capacity meets business requirements by effectively planning for demand
  • Improve efficiency by looking at ways of re-engineering processes
  • Manage performance of staff by implementing performance agreements, ensuring a clear vision, agreeing on goals and objectives, providing regular feedback on performance, recognising and rewarding achievement and take appropriate corrective action where required
  • Mentor and coach staff on identified performance gaps by discussing these performance gaps and agree on appropriate action to be taken
  • Create an environment to motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff and encouraging participation in decision making processes
  • Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training including development needs
  • Manage the on boarding process of new employees by ensuring execution of preparations according to the on-boarding check-list
  • Ensure all testing for system enhancement is performed to meet implementation deadlines
  • Plan the approach on projects in a way that ensures that operations are not root of delays or further costs
  • Approach projects with cost consciousness and re-use processes and procedures where relevant, thereby remaining cost conscious
  • Manage risk by ensuring that all processes are accurately documented and that all RCSA, BCP, DR, staffing and other risk-based plans are regularly and thoroughly reviewed and implemented
  • Create a client service culture through various required interventions
  • Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement


Core Competencies:

  • Ability to work
  • Making financial decisions
  • Networking and building relationships
  • Strategic planning, budgeting, financial accounting principles and performance management
  • Business administration and management
  • Business principles, business terms and definitions
  • Communication strategies, staff resource planning and operations planning
  • Employee training/ development, diversity management and change management
  • Relevant bank product and regulatory affairs knowledge
  • Knowledge of governance, risk and controls including principles of project management
  • building partnerships and talent
  • planning and organizing
  • delegation and empowerment
  • coaching, training and development leading change


Salary:   Market related

Should you not hear from us within 2 weeks, kindly consider your application as unsuccessful.

All personal information received will be processed in accordance with The Protection of Personal Information Act No. 4 OF 2013

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