Delivery Manager 35 views

Job Overview

  • Salary Offer Market Related
  • Total Years Experience 5-10

Location: Sandton



The IDM (Infrastructure Delivery Manager) will be part of the Innovations team, a team responsible for the enablement of the areas capabilities of technologies and take ownership of the engagement model between all stakeholders/clients internal and external to the team.


Key Job Outputs:

  • Ensuring the systems and functions being used are always on par or ahead of industry standard, globally
  • To manage the project pipeline, new initiative prioritisation and tracking
  • Deliver projects from commencement to completion within the scope, budget and time agreed, projects could be associated with any discipline e.g. property, engineering, information technology, AI, CRM and Robotics, in line with the business strategy
  • Ensuring the team is working on the right tasks at the right time, working closely with the product owners to translate epics, stories, and other items on the sprint list into actionable tasks for the delivery team
  • Deliver service to client expectations by managing the achievement of quality and turnaround standards for processes, products, systems or services reducing deviation
  • Ensure the delivery of quality project/ systems by actively monitoring project progress against schedules and budget and raising any deviation
  • Ensure self and team improve on productivity and efficiency month on month
  • Improve client services, processes, products through the application of professional knowledge and skills
  • Realise commercial value add in client businesses through the application of professional knowledge and skill
  • Ensure client / business needs are met by providing advice and consulting on professional solutions
  • Ensure professional solutions that demonstrate a balance of best of breed and return on investment for the client are delivered to client within agreed parameters and timelines
  • Build commercially viable relationships with clients through advice provided
  • Enable collaborative delivery by establishing as productive working relationships with staff, managers, peers and client
  • Maintain effective and productive relationships maintained with vendors.
  • Maximise return on investment by ensuring that correct are Vendors selected and managed
  • Communicate solution build progress by working with key Group Technology or business stakeholders
  • Ensure skill development and performance improvement of staff by agreeing staff and resource plans with management and operationalised
  • Ensure team work though the review of teamwork tasks and corrective action implemented when required
  • Ensure team processes, systems, protocols, methods, technologies, standards implemented, audited and corrective actions taken when required
  • Meet all agreed risk and compliance requirements and mitigate noncompliance to standards, policies and regulatory requirements
  • Ensure the implementation of strategy by translating activities across business unit.
  • Ensure delivery on projects though monitoring and providing progress reports on projects
  • Enabled and monitor compliance by presenting deviations at relevant forums though project governance
  • Ensure delivery of team projects meet customer expectations by managing deviations timeously
  • Translate business requirements accurately into project schedules and ensure alignment to requirements
  • Ensure satisfactory post implementation review
  • Mitigate Project risks by identifying possible risks and raising it at the appropriate forums
  • Ensure work delivery by effective planning of a programme of projects and related activities
  • Actively institutionalises the organisation’s systems development standards, methods and procedures
  • Participates in monitoring and reporting on the progress of systems development.
  • Takes action to deal with exceptions, problems and unforeseen events in a timely manner
  • Ensure that new developments are executed in alignment with design through the monitoring of procedures
  • Ensure that projects are carried out in accordance with the agreed standards, methods and procedures by monitoring s quality assurance systems, processes and measures
  • Ensures that adequate capacity is available to support the agreed program of development and that they are optimally utilised and accounted for


Core Competencies:

  • Proficiency in Budgeting
  • Client service management
  • Diversity management
  • Governance, Risk and Controls Governance, Risk and Controls
  • Principles of project management
  • Relevant regulatory knowledge
  • Service level agreements
  • Staff resource planning
  • Strategic planning
  • Business writing skills
  • Management information and reporting principles, tools and mechanisms
  • System Development Life cycle (SDLC)
  • General Communication Skills
  • Joint application development
  • Aligning Performance for Success
  • Earning Trust
  • Customer Focus
  • Guiding Team Success
  • Driving for Results
  • Planning and organizing



  • Business Analysis (ADBA) – or the Certificate Programme in Business Analysis (CPBA)
  • PMI Certified Project Management
  • SAFe certified
  • Certification of Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP)
  • Matric / Grade 12 / National Senior Certificate



  • 5 – 7 years in (managing teams with experience across functional teams, working with technology related projects, waterfall and agile project methodologies, change management processes, and business process analysis



Salary:   Market related



Should you not hear from us within 2 weeks, kindly consider your application as unsuccessful.

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Contact Details

Address: 1 Maxwell Drive | Sunninghill | Johannesburg | South Africa


Contact Number: 011 802 0185

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