Regional Operations Manager 52 views

Purpose:

A chemical manufacturing company is seeking a Regional Operations Manager who will be responsible for leading and managing operations within assigned region, ensuring optimal retail execution, agency performance and sales growth; overseeing merchandising, in-store compliance, promotional activations and third-party agency management to drive brand visibility and market success

Key Job Outputs:

Regional strategy and execution

• Implement operations strategies aligned with company objectives and vision
• Ensure effective execution of FMCG retail activations, merchandising standards and in-store promotions within the region
• Oversee and track key performance indicators for store-level execution and sales performance
• Serve as the primary point of contact for retail partners and operations teams within the assigned region

Team leadership and development

• Manage, coach and develop sales representatives within the region
• Conduct regular training sessions to improve in-store execution, product knowledge and compliance
• Provide performance feedback and support career growth within the team

Agency and vendor management

• Oversee third-party agencies responsible for merchandising, field marketing and in-store activations within the region
• Monitor agency performance using service-level agreements and ensure compliance with execution standards
• Work with agencies to optimise field team efficiency, product placement and promotional implementation
• Escalate agency-related issues to the Head of Field Operations and propose solutions for improvement

Retail execution and compliance

• Ensure field teams and agencies adhere to store compliance, planograms and trade marketing guidelines
• Conduct regular store visits, audits and performance evaluations to assess execution standards
• Identify and resolve stock issues, shelf-space concerns or promotional non-compliance with retail partners
• Ensure retail partners comply with display agreements, pricing strategies and promotional activations

Performance monitoring and reporting

• Track and report on sales performance, inventory availability, merchandising execution and competitor activities
• Provide regular updates to the Head of Field Operations, highlighting challenges, successes and opportunities for improvement
• Use field data and analytics to recommend and execute actionable improvements in stores

Market intelligence and competitive insights

• Communicate market trends, competitor promotions and consumer insights within the region
• Identify retail opportunities and risks and propose solutions to enhance performance
• Provide insights to trade marketing and category teams to refine in-store strategies

Cross-functional collaboration

• Work closely with sales, marketing and supply chain teams to ensure seamless retail execution
• Liaise between field teams, retail stores and head office to align on priorities and execution

Communication improvement and innovation

• Identify process improvement to optimise in-store execution and regional team productivity
• Support the adoption of technology tools for tracking operations and real-time reporting
• Stay updated on emerging trends in FMCG retail operations and implement best practices

Core Competencies:

• Strong leadership
• Retail operations expertise
• Leadership and management skills
• Good problem-solving ability
• Good project management skills
• Excellent communication skills

Qualifications:

• Related qualification

Experience:

• 3+ years of experience in operations management
• Experience in managing teams, budgets and operational processes
• Familiarity with managing operations across a large geographic area
• Experience managing agency teams to ensure execution excellence in stores

Salary:   Market related

Should you not hear from us within 2 weeks, kindly consider your application as unsuccessful.

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